Our Products
Our Products
Can I sand a hardened wooden floor?
No, you cannot. Hardened wooden floors are designed to never need to be sanded. The surface of a hardened wooden floor is mad... (Read more)
Can we use adhesive tape on the floor surface?
No. Both our and our industry colleagues' installation instructions state that it is not permitted to attach adhesive tape to... (Read more)
Do I need a vapour barrier?
Bjelin recommends that you install a vapour barrier between the floor and underfloor heating and/or when installing on a conc... (Read more)
What is sapwood and does the floor have to have these lines?
Sapwood is an important structural component of wood and transports nutrients and water from the bark to the heartwood. It is... (Read more)
Can Bjelin's herringbone parquet be installed in patterns other than herringbone?
Absolutely! The sky is the limit! Bjelin's herringbone strips can be installed as, among other things, grid patterns, ladder ... (Read more)
Can I glue down a Ceramic Composite Floor?
We recommend that you use BONA Titan to glue down Ceramic composite from Bjelin. It is important that you use an adhesive spr... (Read more)
Can I glue down a hardened floor?
We recommend using BONA Titan to glue Hardened Wood from Bjelin. It is important that you use an adhesive spreader for even a... (Read more)
Can I install ceramic composite in my conservatory?
Ceramic composite flooring is well suited for installation in both insulated/heated and unheated conservatories. It is import... (Read more)
Can I install ceramic composite outdoors on my decking?
Ceramic composite flooring is a wood-based product and cannot be installed outdoors. It is important that the space where the... (Read more)
Can I install the floor on underfloor heating?
All our floors work perfectly together with underfloor heating. It is important to know that on wooden floors a surface tempe... (Read more)
Can I install your floors in the bathroom?
We do not recommend installing a wooden floor with a wooden surface in the bathroom at present. Ceramic composite tiles, on t... (Read more)
How do I install a border and feature strips?
Instructions for installing herringbone with border and feature strips can be found on our website HERE.... (Read more)
How long does it take to install herringbone parquet?
Installation time is always difficult to make a general estimate of as it depends on the layout of the room, fixtures in the ... (Read more)
How much distance should I have between the wall and floor?
The wall distance is important for your floor to be able to shrink and swell during our different seasons. We recommend alway... (Read more)
I want to install the floor myself, what should I keep in mind?
The first and most important step is to always read through and understand the installation instructions. It gives you inform... (Read more)
Why is it important to inspect the floor before installation?
When you receive your delivery, it is important that you check the goods for any damage. Damages or missing goods that have a... (Read more)
Why is my floor arching and acting like a spring board?
There is not enough distance between the floor and the walls. Wood is a natural material that shrinks and swells when the hum... (Read more)
Why should I not install flooring under my kitchen?
Kitchen fittings (kitchen cabinets and kitchen island, etc.) should not be placed directly on the floor as this creates fixed... (Read more)
Why should I put plastic foil on concrete subfloors?
This prevents the moisture present in the concrete from penetrating and damaging your floor. On underfloor heating and on con... (Read more)
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Returns & Complaints
- How do I make a claim on my delivery?
- The plank that is visible in the package does not look like the floor I have ordered, what has happened?
- What is sapwood and does the floor have to have these lines?
- I have returned goods to Bjelin. How is a refund from you carried out?
- My carpenter installed the floor, but I want to file a complaint after installation - how do I do this?
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